EFFECT OF DIGITAL TRANSFORMATION ON HUMAN RESOURCES PLANNING IN HOTEL BUSINESSES

The aim of this study is to determine the effects digital transformation on human resources planning in hotel businesses. In study, it will be revealed how innovative processes, systems and tools such as new technology smart applications, automation systems, robots, online transactions used businesses within scope affect qualitatively quantitatively. research population consists general managers 5-star hotels operating Turkey, which have developed terms transformation. carried out Istanbul, Ankara, Izmir, Antalya Bodrum, that completed industry Turkey are still limited they operate different provinces throughout country. form face-to-face-online interviews with through semi-structured questionnaires. Purposive sampling method was chosen method. data analyzed descriptive analysis technique. Research findings presented systematically by forming main theme, classification subgroups. were compared information literature, discussion conclusion presented. Inferences recommendations for literature practice According results research, affects quantitatively, being able successfully benefit from requires a successful planning.